General Information Disclaimer
ClaimsCovered is an educational platform. Our information is general, not personal advice.
General educational information
ClaimsCovered publishes educational and general information about insurance, loss prevention, customer experience and claims. Information on this website does not take into account your objectives, financial situation, needs or individual circumstances. It is not personal financial advice, legal advice or a recommendation to acquire, vary or dispose of a financial product.
Policies and circumstances vary
Insurance cover, exclusions, limits, excesses and claim outcomes depend on the terms of the relevant policy and the individual circumstances. Always read your current Product Disclosure Statement, policy schedule and policy wording, and other applicable product documents. Consider obtaining advice from an appropriately licensed or qualified professional where needed.
Claims information and options
ClaimsCovered may explain general claim processes, questions consumers may wish to ask, complaint pathways and options that may be available. This information is provided for education only. ClaimsCovered does not assess the merits of an individual claim, tell you what action you should take, represent you in a claim, or guarantee that a particular step will produce a particular outcome.
Third-party services
ClaimsCovered may provide general information about the types of assistance available during a claim. We do not tell consumers whether they should or should not engage a particular service. Whether professional or third-party assistance is appropriate depends on the circumstances and is a decision for the consumer.
Loss prevention and examples
Examples are illustrative and may not apply to your circumstances. Loss-prevention information is general and does not guarantee that damage will be prevented or that a claim will be accepted.
Independence
ClaimsCovered is an independent educational platform and is not affiliated with or endorsed by any insurer unless expressly stated. Views and educational content published by ClaimsCovered should not be taken as the views of any employer or other organisation associated with a contributor.